Order Policy

Terms of Order Placement and Fulfilment

Services available via the website: https://bernshtein.phd

1. Order placement:

  • Orders must be placed through the official website.
  • To complete an order, the user must register and provide accurate information.
  • Upon payment confirmation, immediate access is granted to the selected product or service.

2. Payment:

  • Payment is made via the electronic methods listed on the platform (bank card, digital wallets, etc.).
  • The price of each product or service is stated on the respective page and includes all applicable taxes and fees in accordance with Russian law..

3. Delivery times:

  • Access is provided immediately upon payment confirmation.
  • In the event of technical issues, access will be granted within 24 hours from payment.

4. Refunds and cancellations:

  • In accordance with the Law of the Russian Federation “On Protection of Consumer Rights”, the user has the right to refuse an order within 7 days from the date of purchase, provided that the content is not actually used.
  • Refunds are made within 10 business days after receiving the user’s request.

5. Rights and Obligations of the Parties:

  • According to Russian consumer protection law, the user may cancel the order within 7 days of purchase, provided the content has not been accessed or used.
  • Refunds are issued within 10 business days after the request is received

6. Rights and obligations of the parties:

  • The platform undertakes to deliver the service in full and ensure its proper functionality.
  • The user agrees to use the materials solely for personal educational purposes and not to distribute them without the rights holder’s permission.

7. Confidentiality and data protection:

  • The provider guarantees the security and confidentiality of the user’s personal data in compliance with the Federal Law on Personal Data of the Russian Federation.
  • The user consents to the processing of their data for the purpose of order fulfilment and course access..

8. Liability of the parties:

  • The provider is not responsible for service interruptions caused by third-party technical failures.
  • The user is responsible for adhering to the terms of platform usage and content access.

9. Amendments to the policy:

  • The provider reserves the right to amend these terms.
  • Changes take effect upon publication on the official website.
  • The user agrees to review the policy updates regularly.

Contact information:

  • For support, please use the “Contact” section on the official website.

These terms are established in accordance with the legislation of the Russian Federation and are intended to ensure transparency and reliability in the provision of educational and consulting services..