Conditions

Terms of Payment, Provision of Service and Return/Refusal of Purchase

Special conditions of distribution:

within the Internet resource: https://bernshtein.phd

1. Payment Methods:

  • Payment for the consultation is made through the official website of the Author of the course using available electronic payment methods, including bank cards, e-wallets and other methods indicated on the website.

2. Consultation Cost:

  • The cost of each consultation is indicated on the corresponding product page and includes all mandatory taxes and fees in accordance with the legislation of the Russian Federation.

3. Payment Confirmation:

  • After successful payment, the user receives a transaction confirmation to the specified email address.

4. Payment Security:

  • The Contractor ensures the security and confidentiality of users’ payment data, complying with the requirements of the Federal Law “On Protection of Consumer Rights” and other regulatory acts of the Russian Federation.

 

Terms of Service

5. Access Granting Moment:

  • Access to the consultation link is provided to the user immediately after payment confirmation. In case of technical problems, access will be provided within 24 hours from the moment of payment.

6. Form of Provision of Services:

  • services are provided electronically on the selected platform.

7. Technical Requirements:

  • For full use of the course of the service, a stable Internet connection and a modern web browser are recommended. The Contractor is not responsible for the unsatisfactory quality of the service provided, caused by the non-compliance of the user’s technical means.

 

Terms of Return and Refusal of Purchase

8. User Rights to Refund:

  • In accordance with the Federal Law “On Protection of Consumer Rights”, the user has the right to refuse a consultation within 7 (seven) calendar days from the date of payment, but no later than one day before the appointed time.

9. Refund Procedure:

  • To return funds, the user must send a written request via the feedback form on the website or to the official support email address.

10. Refund Terms:

  • Refunds are made within 10 (ten) business days from the date of receipt of the request, subject to all requirements of the Russian Federation legislation.

11. Exceptions to the Right of Return:

  • Refunds are not possible if there is less than 24 hours left before the appointed time.

12. Refusal of Purchase:

  • The user has the right to refuse the purchase 24 hours before the moment of providing access to the consultation without any additional conditions.

 

Additional Provisions

13. Liability of the Parties:

  • The Contractor shall not be liable for the untimely provision of access to a consultation caused by force majeure circumstances or actions of third parties.

14. Changing the Terms:

  • The Contractor reserves the right to make changes to these terms. Changes come into force from the moment of their publication on the official website. The user is obliged to independently monitor the relevance of the terms.

 

Contact information:

For additional information or to contact support, please use the “Contacts” section on the official website of the platform.